Thank you for considering Storage King USA for your management needs. We are one of the leading operators in the country, having owned and managed over 6.6 million square feet in 16 states, in addition to development projects. Our investors include some of the largest global institutional real estate funds in the world, such as the Blackstone Group, Angelo, Gordon & Co. and Fir Tree Partners, so you can be assured of a host of resources dedicated to making your partnership with us a success and maximizing your store’s performance.
Our industry-leading results speak for themselves: both our year over year revenue and NOI growth have far outpaced the REITS, and we are able to deliver strong rate growth, which on a same store basis has increased 25% over the past 5 years.
We employ a holistic approach integrating IT Solutions, Marketing, Rate Management, and Corporate & Operations Management, as detailed below:
We use sophisticated data processing tools designed specifically for the self-storage industry. The software allows Andover Properties to dive deep into the demographics, supply, and pricing for a specified region. We also have a user-friendly website that allows the customer to seamlessly experience the self-storage process entirely remotely, from beginning to end. Any potential renter can do everything, from accessing the facility, paying his or her bill, updating account information, and, when the time comes, entering a vacate date and moving out, all through our website.
In addition to ensuring each location has a fully functioning website, we integrate the property into the Storage King USA umbrella. We also develop a comprehensive online marketing strategy, including SEO, specific budgets for ad words, placement bidding on the aggregator websites, location-targeted ads, and store-specific marketing events. And of course, we have a fully-staffed call center to ensure no inquiries go unanswered.
We establish specific revenue management parameters and communicate real-time data regarding revenue hurdles and pricing strategies. Unlike some of the other storage management companies, which rely on purely algorithmic data which may then price larger units less than smaller ones, our price points are reviewed so that they actually make sense and maximize revenue rather than leaving money on the table.
Corporate & Operations Management
Storage King USA ensures that each of its facilities is operating to its fullest potential and adhering to brand standards. The corporate team conducts an operational audit on a quarterly basis to assess the following:
|· Rates||· Property Condition||· Key Reports||· Financials|
|· Marketing||· Training||· Customer Satisfaction|
In addition, we produce a comprehensive monthly report including P&Ls, as well as rate and occupancy performance.
Additional Revenue Generation
In addition to Storage King USA’s core business of leasing units, our team offers a variety of ancillary services to provide more comprehensive service to customers, as well as boost revenue from each facility.
Ancillary services include:
|· Truck Rental||· Packing & Moving Supplies||· Locks|
|· Unit Insurance||· USPS & Shipping Services|
The Storage King USA difference
Using Storage King USA vs the REITs or other companies for your third-party management needs offers advantages, including
- Industry-leading returns
- Full Tenant Insurance revenue – this item is a dirty secret in the industry. It is a very lucrative income item, and many of the REITs either keep the entirety of this revenue for themselves, or only remit a fraction of the revenue they generate to owners. We forward the entirety of the net revenue generated from tenant insurance to the store owner.
- No hidden fees – many third-party managers bury corporate allocations in their expense loads, perhaps as a travel-related expense, professional fee, or marketing expense. We do none of that – you really get the bottom line.